Dear Marketing Manager:
The fact that I choose not to be disturbed with phone calls or email, has nothing to do with a desire for isolation.
uxtopia blog
user experience design, innovation, musings
Two flavors of Service Design
Recently I have experienced two very different kind of service. With both of them I have learned a lot about Service Design.
Brand New Kind-of-fast-food chain
Some friends and me went for lunch to a nearby mall. The usual “Where do we eat today?” question was early killed by a new place recently inaugurated: superb visual and interior design, well tailored marketing proposals, and the promise of heavenly hamburgers. So we entered the queue.
Posted in Business Design, Service Design
Little design wonders
Many times is so easy to make a variation on a well known theme, using the same elements. That’s why when you find a a new approach you say ‘A-ha!’.
It recently happened to me two times:
Linkedin open/closed eye icon to show/hide password characters
Linkedin’s eye is more accurate than the usual padlock: now you can see, now you can’t. It is an icon full of affordance, because it’s so obvious what you get by pressing it.
Posted in Design
